Terms & Conditions
Good To Know:
By making a purchase with us, you are agreeing to the following terms and conditions.
Images on the website are clicked with lighting effect due to which sometimes the colour of actual product may vary from the image taken.
Shipping & Delivery Policy
Shipping/Membership Policy
- All Products will be shipped by standard shipping.
- Shipping Cost is Free for India.
- Product is Delivered within 2-6 days in India.
- Handling Time / Product is shipped in 7 days of order.
At Khatli.com, we make sure that your orders reach you in time. For this we are associated with trusted shipping channels who work 24/7 to help us send packages. There are some facts related to our shipping policy that you must be aware of before placing an order with us.
Shipping Charges:
For orders with Delivery Address within India:
1. Free
Time taken to deliver your order:
We get on our toes as soon as you place an order with us. Delivery times are usually as follows:
2. Within India – your order should reach you in 2 – 6 business days from the date of dispatch.
Please note that the date of dispatch depends on the products you order. The product page displays exactly how many days will it take to dispatch that product.
Packaging:
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.
Tampered, Damaged or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened – please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at +91 9327693614 or email us at support@Khatli.com
Shipping charges are not refundable
We do not offer reverse pickup service for any order. In case you want to return or exchange a product, please send it to the following address:
19/ 1ast Floor, Gurukrupa soc, Near Laxman nagar,Surat, Gujarat, 395010
Cancel the order?
An order can be cancelled until the order is dispatched. Please call us on +91 or email us at support@Khatli.com to cancel your order. If the order is shipped, we can not cancel the order.
Cancellation Policy
Order may be canceled before product is shipped.
- Only unused Products returns are acceptable.
- Product can be returned within 3 days.
Exchange Only Option for All Products (Coupen code or voucher only):
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them. Therefore for all order values, we will only refund in Coupon code or voucher Of our Store so that you can easily buy again any other product suitable for you from our vast collection. Note( We Only Accept Exchange one time then after shipping Charge Rs 200 Will Apply on Custumer)
Refund policy
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them. Therefore for all order values, we will only refund in Coupon code or voucher so that you can easily buy again any other product suitable for you from our vast collection.
General
- It is your own responsibility to ensure that you are fully aware of all of these terms and conditions when making a purchase with Khatli.com
- Khatli.com reserves the right to change / modify these terms & conditions at their own discretion anytime
- The images shown are only indicative in nature & the actual product may vary in size, colour etc.
- Khatli.com reserves the right to change any part or piece of information on the web site without any notice to customers or visitors
Governing Law & Jurisdiction
All Dispute Settle In surat Court.